Change Management Projects

Many methodologies and techniques were used to adopt changes and break silos to implement the below:

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Strategic Enrollment Management (SEM)

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Student-Centric Services

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Customer Centricity

The Approach

My previous work experience as an IT consultant working on transversal CRM projects to implement new solutions and change culture has provided me with the right mindset to manage projects and implement various student-centred services using a “Micro to Macro” approach.

The Techniques

In-house coordination model

Transversal project management

Agile methodology

Generalist consulting

Digital Trasnformation and Skillset

Practice Area development

The Results

Solved the most pressing challenges about how digital and technology will change the shape of the business.

  • Fast-Delivery Projects 90% 90%
  • Student and Customer satisfaction 80% 80%
  • Strategic Digital Business Model 85% 85%