Human Centered Design
Human Centered Design
Written by Paolo Mrad
In a curriculum saturated with technical classes packed to the brim with theoretical concepts, a program unfettered by one-note subjects and taught using Project-Based Learning indeed has a ring to it. The “Introduction to Human-Centered Design” course differentiates itself from its counterparts through its fresh take on the design process and inclusion of interactive design methods. Falling under the Engineering Management track, this technical elective is a training for students to understand people’s experiences, emotions, behaviors and environments to better respond to their needs. Subsequently, creating products and services that fulfill the needs of the user is the end goal of this course’s journey. This article illustrates the distinctiveness of this journey guided by Dr. Vida Mia Garcia and her teaching assistants Omar Badr and Lea Sakr.
Amongst the virtues of the course is instilling creativity, collaboration, and flexibility within its dedicated student base. It also articulates the fundamentals of design thinking and compares them to different design approaches tackled by multiple disciplines. Furthermore, it strengthens one’s representative skills through its elaborate education on how to employ visuals and prototypes to cultivate an unconventional yet meaningful representation of what caters to the user’s needs.
Indeed, Dr. Garcia succeeds in endowing her students with the aforementioned traits through her experiential and ambiguous approach. During the first lecture, each student shared a one-minute creative story about his/her name with an unfamiliar classmate.
As the tension in the classroom dissolved, students were left with an excitement for the learning process and an anticipation to embark on the journey to come. The main project this year entailed the development of a self-sufficient community in Hamra, and it consisted of five phases: empathy, define, ideate, prototype and test. To stress on the relevance of the humane aspect of engineering, the first step was to conduct field observations and interviews around Hamra, followed by a breakdown of the field notes into needs and insights rather than rushing to yield a technical solution. After that, the focus was on coming up with a solution that best fits the user’s needs which was a collaborative activity amongst the students.
While the course structure was somewhat hindered by the recent pandemic that eliminated classroom interactions, the spirit of the class lived on through multiple online tools that were later introduced, such as the Ideaflip website, where students contributed to the ideation process of their classmates effectively and creatively.
Amongst the virtues of the course is instilling creativity, collaboration, and flexibility within its dedicated student base. It also articulates the fundamentals of design thinking and compares them to different design approaches tackled by multiple disciplines.
After selecting the best solution from the suggestions of the larger design team – which is the class – the following steps are prototyping it and testing it to determine whether it satisfies the user’s needs. This shows the human-centered designers that a perfect solution is one that goes through the necessary iterations to finally fulfill its purpose.
All in all, whether you find out about this course through an email from your department, your friends, or as you read this article, consider giving it a go as few classes are capable of such a successful implementation of the themes of personalization and humanity in inert engineering topics.
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